Data Controller:

“ФИЛОСОФИЯ НА ВКУСА” OOD
UIC: 206881704
VAT No.: BG206881704
Address: 8A Abadzhiyska Street, Tsentralen District, 4000 Plovdiv, Bulgaria
Email:

Name;
Email address;
Telephone number;
Shipping and billing address;
Invoice details where required;
Information about orders and purchased products;
Payment-related information and payment status;
Correspondence with us;
IP address and technical information about your device and browser;
Information collected through cookies and similar technologies where permitted;
Information voluntarily provided through contact forms, enquiries, account registration or other website features.

We do not intentionally collect more personal data than is reasonably necessary for the relevant purpose.

Processing, confirming and fulfilling orders;
Arranging and completing deliveries;
Communicating with customers regarding orders, complaints, returns or enquiries;
Issuing and retaining accounting and tax documents;
Processing payments;
Preventing fraud and protecting website security;
Maintaining and improving the functionality of the online store;
Complying with legal obligations;
Sending marketing communications where valid consent has been obtained or another applicable legal basis exists.

The legal bases for processing may include performance of a contract or steps taken before entering into a contract, compliance with a legal obligation, legitimate interests and consent where consent is required.

Unless expressly stated otherwise, “ФИЛОСОФИЯ НА ВКУСА” OOD does not store full payment card details.

Payment service providers process personal data in accordance with their own terms and privacy policies.

Such recipients may include:

Courier and logistics companies;
Payment service providers;
Hosting and IT service providers;
Accounting and tax advisers;
Email service providers;
Analytics and marketing providers where an applicable legal basis exists;
Public authorities and institutions where disclosure is required by law.

Where third parties process personal data on our behalf, we take reasonable steps to use service providers that provide an appropriate level of data protection.

Data relating to orders, invoices, accounting and tax documents may be retained for the periods required by applicable accounting and tax legislation.

Correspondence and information relating to complaints or disputes may be retained for a reasonable period in order to protect legitimate legal rights and interests.

Where data is processed on the basis of consent, it will generally be processed until that consent is withdrawn unless another valid legal basis applies.

Obtain confirmation as to whether we process your personal data;
Access your personal data;
Request correction of inaccurate or incomplete data;
Request deletion of personal data;
Request restriction of processing;
Object to certain processing activities;
Receive your data in a structured, commonly used and machine-readable format where the right to data portability applies;
Withdraw consent at any time;
Lodge a complaint with the competent supervisory authority.

These rights may be subject to limitations provided by law, including where we are required to retain certain information in order to comply with a legal obligation.

Optional analytics and marketing technologies are used only where permitted and, where required, after consent has been obtained.

More information about the types of cookies used and how you can manage your preferences is available in the Cookie Policy published on the website.

However, no electronic transmission or storage system can guarantee absolute security.

Where service providers process personal data outside the European Economic Area, appropriate safeguards are used where required by applicable law, including suitable contractual or other lawful transfer mechanisms.

“ФИЛОСОФИЯ НА ВКУСА” OOD
UIC: 206881704
VAT No.: BG206881704
Address: 8A Abadzhiyska Street, Tsentralen District, 4000 Plovdiv, Bulgaria
Email: